I answer phones and schedule customer appointments at Sun Stoppers. One day when I was so busy I hadn’t had a chance to sit down a lady in her early forties with a 2017 Volkswagen Jetta walked into the shop. I remember her vividly, despite the craziness of the day, because she asked specifically about our clear film options. Most of our walk-in customers are not aware of the fact that we offer clear automotive window tint so I knew she must have gone online to sunstoppers.com and done her homework.
Even clear film still has a small amount of tint so I walked outside with her and held samples of all of our high-visible-light-transmission options against her car windows to help her visualize. As we walked back inside the shop she began to tell me that she suffers from lupus and overexposure to the sun leaves her dealing with unnecessary side effects of the disease. Lupus is a chronic and complex autoimmune disease that affects your joints, skin, brain, lungs, kidneys, and blood vessels. Lupus causes widespread inflammation and tissue damage in the affected organ. She explained to me that overexposure to the sun causes flare ups, skin rashes and painful sunburns. She didn’t like the look of dark-tinted windows, but needed the UV protection in her car because her 45-minute commute to and from work in the hot sun was literally causing her harm.
After weighing all her options she decided to go with XPEL Prime XR PLUS which was developed with a nano-ceramic particle formulation that provides SPF 1,000, blocking 99% of the harmful UVA and UVB rays that can lead to numerous skin cancers, premature aging, sun burns and skin cell damage. It also blocks 98% of the sun’s heat and infrared radiation, all while still allowing up to 80% of visible light to pass through.
We tinted all four windows, and both the back and front windshields of her Jetta. When we finished, she was very pleased with the outcome. She told me she felt secure now knowing that the film she chose would not only help to keep her car cooler but it would provide the vital protection she needed from the sun. I left work that day feeling satisfied and accomplished knowing that Sun Stoppers was able to provide safety and assurance to a customer who needed it the most.